This English translation is provided for convenience only. The German version is legally binding.

Privacy

Privacy Policy

We are pleased about your interest in our website. Protecting your privacy is very important to us. Below we inform you in detail about how we handle your data.

Storage of access data in server log files
You can visit our web pages without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the request, the volume of data transferred, and the requesting provider. This data is evaluated exclusively to ensure trouble-free operation of the site and to improve our services, and does not allow us to draw any conclusions about your identity.

Collection and use of data for contract processing
We collect personal data when you voluntarily provide it to us in the course of your order or when contacting us (e.g. via contact form or email). Which data is collected can be seen from the respective input forms. We use the data you provide to process contracts and handle your inquiries. After complete processing of the contract, your data will be blocked from further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to a further use of data that is permitted by law and about which we inform you below.

Disclosure of data for contract fulfillment
For the fulfillment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For the processing of payments, we pass on the payment data required for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us, or to the payment service you selected during the ordering process.

Use of cookies
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Use of Google Analytics for web analysis
This website uses Google Analytics, a web analysis service provided by Google Inc. (www.google.de). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link to prevent future collection by Google Analytics on this website. An opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again.

Use of Facebook social plugins using the “2-click solution”
So-called social plugins (“plugins”) of the social network Facebook are used on our website. This service is offered by the company Facebook Inc. (“provider”).

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins/

To increase the protection of your data when visiting our website, the plugins are integrated into the site by means of a so-called “2-click solution”. This integration ensures that when you access a page of our website that contains such plugins, no connection to Facebook’s servers is established yet. Only when you activate the plugins, thereby giving your consent to the data transmission, does your browser establish a direct connection to Facebook’s servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. Through the integration of the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you interact with the plugins, for example by clicking the “Like” button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed there to your contacts.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this respect and setting options for protecting your privacy, please refer to Facebook’s privacy policy at http://www.facebook.com/policy.php

SMS / Text Messaging Support

When you contact our support number by SMS, we process your mobile number and the content of your message solely to handle your support request. We do NOT share your mobile number or your SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes.

Message frequency varies depending on your request. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. For more information, see bemsventures.de/sms-terms

Right to information and contact options
You have a right to free information about the data stored about you by us, as well as, where applicable, a right to rectification, blocking, or deletion of this data. If you have any questions about the collection, processing, or use of your personal data, or for information, rectification, blocking, or deletion of data, as well as the revocation of consents given or objection to a specific use of data, please contact us directly using the contact details in our imprint.