Contact

Is there a problem with your order?

We are sorry that there is a problem with your product. Our customer service team is happy to help. Please use the form or the contact details below to reach us. We will handle your request as quickly as possible.

You can also reach our customer service on WhatsApp:

+49 157 33999896 Chat on WhatsApp

Contact form

Contact details

Phone

Phone support

Phone: 0160 6332065

Monday to Friday: 9:00 am to 6:00 pm

Email support

Send us an email with a description of your problem and, if possible, photos of the damaged goods:

office@bemsventures.de

Please include all relevant information such as your order number, the order date and a description of the problem so we can help you quickly.